The second-hand marketplace Users Share Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's clothes without notifying every member regarding the update.
Digital Channels Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category than originally posted due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and manually change the size if necessary, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices after backlash from users.
